Our Support

General Services & Support:

• Project Management, Consulting Services, Product Service Resolutions, development & direction, troubleshooting

• Business & Residential Trouble Calls & Service Call Team Support

• Telecommunications/Information Systems Technology Installations & Help Desk Support - ILEC & CLEC Training/Installations/Repair/Sales/Dispatching/Engineering & Service Support

• Security & Automation Design/Installations and Support

• Voice Installation & Maintenance for Telephone and Telephony Services

• Residential/Business Networking, WIFI Solutions & Cellular Signal Support

• Home Theater Design & Installations

Telecommunications/Information Systems Technology Services:

• Working knowledge of VLANs, OSPF, VFI. VRF, TACACS, EVCs

• Cisco MPLS networking

• Adtran, Juniper, Cisco configuration

• Configuration and maintenance of managed switches, routers

• Network QoS configuration

• Firewall configuration/maintenance

• Installation & testing of: ISDN, PRI, BRI, T1

• PBX support & Services

• Setup & troubleshooting of SIP trunks

• Polycom & Cisco VoIP systems

• ILEC & CLEC Services Installations/Repair/Engineering

• Structure Wiring &Low Voltage Cabling

• Cabling Installations: Category 5e, Category 6, Category 6A, & Fiber Optic Cabling

• Fiber optic cabling/Plant design/splicing/Testing & Termination Residential/Business Networking

WIFI Solutions & Cellular Signal Support:

• Routers/Switches/Access points/Repeaters/Extenders/Wireless Meshing products

• WIFI Engineering/Design/Support

• WIFI Heat Mapping/Analyzer & Surveyor

Security & Automation Design/Installations and Support:

• Residential & Business Automation Services

• Residential & Business Security Services

• Monitored Cellular Security Systems, non-Monitored Security Systems

Home Automation Products:

Doorbell Camera, Ping Camera, Outdoor Cameras, DVR Playback, Door Handle/Deadbolt Locks, Lighting, CO/Smoke Detectors, Garage Door Controller, Door/window/Motion/Tilt Sensors, Thermostat, Flood/Freeze/Heat Sensor, Key Fob, Panic/Medical Pendant, Glass Break Detector, Touch Screen Security Panel, etc. 

Commercial & Residential- Projectors/TVs/Smart Boards/Speakers/Audio

Design/Installations & Support:

• In-Home Consultation

• Home Theater Design & Installations

• Home Audio & Speaker Design & Installations

• Power Bridge Installation

• Wall Mounting for TVs/Projectors/Speakers

• On-Wall Concealed Mount

• In-Wall Concealed Mount

• Fireplace Basic TV Wall Mount

• Fireplace On-Wall Concealment

• Fireplace In-Wall Concealment